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Whether you have a question about a specific travel package or want a particular experience, we’d love to hear from you.
Below, there are also some essential travel tips and answers to frequently asked questions to make your planning process seamless. Get in touch with our team, and let us make your trip to Kazakhstan unforgettable.
Many countries, including Switzerland, enjoy visa-free access for up to 30 days. Check entry requirements before traveling and plan accordingly for longer stays.
Currency and Payments
The local currency is the Kazakhstani Tenge (KZT). While credit cards are widely accepted in cities, carry cash for rural areas or markets. ATMs are available in urban centers.
Clothing and Weather
Kazakhstan’s climate varies across regions. Pack layered clothing to adapt to temperature changes, especially in October and November. Winter visitors should bring insulated gear.
Transportation
Domestic flights and trains connect major destinations. For rural areas or national parks, off-road vehicles are often necessary. Ride-hailing apps like Yandex Taxi work well in cities.
Connectivity and Communication
Download an eSim app or purchase a local SIM card (Tele2 or Beeline) for affordable mobile data. Wi-Fi is common in cities but may be limited in remote areas. Guides from Qazaqstan Premium Tourism can assist with communication in multiple languages, including English, German, and French.
Health and Safety
No special vaccinations are required for travel to Kazakhstan, but it’s advisable to stay up to date with routine vaccines. Carry a basic first-aid kit, especially for hiking or remote adventures. Tap water is safe in most cities, but bottled or filtered water is recommended in rural regions.
Visa and Entry Requirements
Many countries, including Switzerland, enjoy visa-free access for up to 30 days. Check entry requirements before traveling and plan accordingly for longer stays.
Currency and Payments
The local currency is the Kazakhstani Tenge (KZT). While credit cards are widely accepted in cities, carry cash for rural areas or markets. ATMs are available in urban centers.
Clothing and Weather
Kazakhstan’s climate varies across regions. Pack layered clothing to adapt to temperature changes, especially in October and November. Winter visitors should bring insulated gear.
Transportation
Domestic flights and trains connect major destinations. For rural areas or national parks, off-road vehicles are often necessary. Ride-hailing apps like Yandex Taxi work well in cities.
Connectivity and Communication
Download an eSim app or purchase a local SIM card (Tele2 or Beeline) for affordable mobile data. Wi-Fi is common in cities but may be limited in remote areas. Guides from Qazaqstan Premium Tourism can assist with communication in multiple languages, including English, German, and French.
Health and Safety
No special vaccinations are required for travel to Kazakhstan, but it’s advisable to stay up to date with routine vaccines. Carry a basic first-aid kit, especially for hiking or remote adventures. Tap water is safe in most cities, but bottled or filtered water is recommended in rural regions.
Contact Us
FAQ
What is Qazaqstan Premium Tourism?
Qazaqstan Premium Tourism specializes in curated travel experiences across Kazakhstan, offering premium tours such as cultural Silk Road tours, trekking in Altai, winter sports, and adventure expeditions. Our tours are guided by multilingual experts in English, German, French, and Italian.
Why should I choose Kazakhstan for my next trip?
Kazakhstan offers a unique blend of stunning natural landscapes, rich cultural heritage, and adventurous activities. From the ancient Silk Road to breathtaking mountains, canyons, and alpine lakes, Kazakhstan provides an unforgettable travel experience.
What types of tours do you offer?
We provide a range of tours, including: Culture: explore historic sites and nomadic traditions of Kazakhstan. Adventure: off road journeys and expeditions to discover unique landscapes. Trekking: discover pristine nature in long distance excursions on foot, horseback and 4x4. Hiking: explore national parks for hiking, glamping, skiing, snowboarding and horse riding. Grand Tours: grand tour around the largest landlocked country in the world.
Can I customize a tour?
Yes, we offer customization for private tour bookings to suit your preferences and needs.
Do you provide transportation?
Yes, we include transportation between destinations as part of our tour packages. This includes airport pickups, off-road vehicles for expeditions, and high-end minivans for group travel.
Can you arrange flights?
While we don’t directly sell flights, we can assist with recommendations and connections to travel agents who can book your airfare.
What kind of accommodation is included?
We offer a mix of boutique hotels, eco-resorts, and authentic yurts, ensuring extra comfort while maintaining a connection to Kazakhstan’s cultural and natural heritage.
What languages do your guides speak?
Our expert guides speak English, German, French, and Italian, catering to a diverse range of international travelers.
Are the guides certified?
Yes, all our guides are certified professionals with deep knowledge of the regions and a passion for sharing Kazakhstan’s beauty.
Are the activities family-friendly?
Many of our tours, such as The Silk Road and Cultural Exploration, are perfect for families. For more adventurous activities like trekking or hiking, we recommend age-appropriate participation.
Are the hiking tours suitable for beginners?
We offer hiking routes for all levels, from beginner-friendly trails near Almaty to more challenging paths of Kolsay Lakes or Charyn National Park.
What is the best time to visit Kazakhstan?
It depends on your interests: • Spring (April-May): Ideal for adventure lovers and cultural tours. • Summer (June-August): Perfect for trekking and exploring high-altitude lakes. • Autumn (September-November): Great mild weather and golden landscapes. • Winter (December-February): Best for holiday festivities, ski and snow-based activities.
How do I book a tour?
You can book directly through our website or contact us via email or phone to discuss your preferences and finalize your itinerary.
What is your payment policy?
We accept payments via credit card, online payment platforms or bank transfers. A deposit is required to confirm your booking.
What is your cancellation policy?
Cancellations made 30 days before the tour receive a full refund. Late cancellations may incur charges based on our policy.
Is it safe to travel in Kazakhstan?
Yes, Kazakhstan is one of the safest countries in the world for tourists. We ensure all tours prioritize safety, with experienced guides and well-maintained equipment.
Do you offer travel insurance?
Travel insurance is not included but can be arranged upon request through our partner providers.
How do I contact you?
You can reach us via: • Email: hello@myqazastan.com • Phone/WhatsApp: +41 792697176 • Website: www.myqazaqstan.com For any additional questions, feel free to contact us. We look forward to making your journey through Kazakhstan unforgettable!
